Terms & Conditions And Privacy Policy
Last Updated: August 28, 2026
Privacy Policy
Klynko (“we,” “our,” or “us”) operates the website www.klynko.co and the Klynko mobile application. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Platform and the choices you have associated with that data.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
- Personal Data: While using our Platform, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including your name, email address, phone number, and physical service address / postal zip code.
- Account Credentials & Role Data: Information required for role-based access (Client vs. Technician), including professional verification details where applicable.
- Transaction Data: Payment confirmation details processed securely via third-party gateways (such as Stripe). We do not store raw credit card numbers on our servers.
- Usage and Device Data: Information on how the mobile application and website are accessed and used, including device identifiers, IP addresses, browser types, and diagnostic crash logs.
2. Use of Data
Klynko uses the collected data for various purposes:
- To provide, maintain, and secure the Platform.
- To notify you about changes or updates to our services.
- To allow you to participate in interactive features of our Platform when you choose to do so.
- To facilitate communication between clients and service technicians.
- To monitor the usage of the Platform and detect, prevent, and address technical issues or fraudulent activity.
3. Sharing and Disclosure of Data
We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following limited circumstances:
- With Service Providers: To facilitate secure payment processing, cloud hosting, and push notification delivery (e.g., Firebase, AWS, Stripe).
- With Other Users: Necessary profile and location details are shared between matched clients and technicians strictly to fulfill requested service appointments.
- For Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is important to us. While we implement industry-standard administrative, technical, and physical security measures to protect your personal data, remember that no method of transmission over the Internet or electronic storage is 100% secure.
5. Account Deletion and Data Retention Rights
You have the right to request the deletion of your account and associated personal data at any time. You can initiate a deletion request directly within your account settings or by contacting our support team. Upon request, we will delete or anonymize your data, except where retention is required by law or legitimate business recordkeeping purposes.
6. Children’s Privacy
Our Platform does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@klynko.co
- Website: www.klynko.co